Refund policy
The refund terms for CN-CAISE are being finalised and are not published yet. Until they are, the refund position for any purchase is the one set out in the site-wide terms and conditions.
Some formal details — our registered entity particulars and the courts named for disputes — are being finalised. This policy applies as written in the meantime; email support@cybernanban.com for a signed copy.
1. What applies today
CN-CAISE does not currently advertise a refund guarantee. The terms that govern a purchase are the published site-wide terms and conditions at terms and conditions, which you should read before you pay.
If you have already paid and want to ask about a refund, write to us — we will deal with it under the terms in force at the time of your purchase.
2. Why this page is short
A refund promise is only worth what the seller's terms will honour. Rather than advertise a guarantee this programme has not confirmed, this page says what is actually true today and will be replaced with the full policy once the terms are settled.
3. Your statutory rights
Nothing here limits your rights under the Consumer Protection Act 2019 or any other law that cannot be contracted out of.
4. Questions
Cyber Nanban
Email: support@cybernanban.com
WhatsApp: +91 91502 95023
If you are unhappy with how a payment or refund was handled, reply with "Grievance" in the subject line and it will be escalated. We aim to acknowledge within 2 working days and resolve within 15 days.
The other CN-CAISE policies
Questions about any of this: support@cybernanban.com.